Resolved after 30 minutes, affecting Email, on November 14, 2024.
A fix has been deployed to all customers and the issue should no longer occur. If it still does, please reach out so that we may investigate your specific instance.
Affected components
Update timeline
- investigating Nov 14, 2024, 10:22 AM UTC
We are aware of an issue affecting On Demand customers, where an OAuth error is thrown when attempting to establish FogBugz Mailbox Connections. We are working on having this resolved and will provide further information as soon as it is available.
- identified Nov 14, 2024, 10:33 AM UTC
We have identified the root cause of the issue and are deploying the fix to all nodes.
- monitoring Nov 14, 2024, 10:35 AM UTC
A fix has been deployed to all customers and the issue should no longer occur. If it still does, please reach out so that we may investigate your specific instance.
- resolved Nov 14, 2024, 10:53 AM UTC
This incident has been resolved.
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