Resolved after 2 hours 12 minutes, affecting Kiln, on April 28, 2025.
We have implemented a fix for the issue and are now monitoring the results. We sincerely apologize for the inconvenience.
Affected components
Update timeline
- investigating Apr 28, 2025, 04:09 AM UTC
We have identified an issue with the FogBugz - Kiln component that is causing 503 errors, resulting in service unavailability. This issue is currently impacting all Kiln customers. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience and understanding. For latest updates please remain subscribed to the product status page: https://status.ignitetech.com/
- monitoring Apr 28, 2025, 06:21 AM UTC
We have implemented a fix for the issue and are now monitoring the results. We sincerely apologize for the inconvenience.
- resolved Apr 28, 2025, 06:22 AM UTC
This incident has been resolved.
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