Resolved after 1 day 6 hours, affecting Jive Cloud US Region and Jive Cloud EU Region, on September 29, 2025.
We have closely monitored this situation since implementing the fix, and we have observed no further instances of this issue. We are considering the incident resolved.
Affected components
Update timeline
- investigating Sep 29, 2025, 04:52 PM UTC
Our team is investigating an issue where the Jive Cloud sites are returning CloudFront 502 Errors.
- monitoring Sep 29, 2025, 07:47 PM UTC
We have implemented the fix and believe that the incident is resolved. We are currently monitoring the situation.
- resolved Sep 30, 2025, 11:26 PM UTC
We have closely monitored this situation since implementing the fix, and we have observed no further instances of this issue. We are considering the incident resolved.
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