Resolved after 1 day 3 hours, affecting US - Video Generation Service and US - Video Delivery Services, on October 20, 2025.
The service is back.
Affected components
US - Video Generation ServiceUS - Video Delivery Services
Update timeline
- investigating Oct 20, 2025, 09:54 AM UTC
We are currently experiencing a service disruption due to an issue with AWS services. We will provide an update as soon as the service is restored.
- investigating Oct 20, 2025, 09:56 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 09:57 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 10:05 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 10:07 AM UTC
The service is back.
- resolved Oct 21, 2025, 11:52 AM UTC
This incident has been resolved.
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