Idomoo incident

Service Update: Video Serving

Resolved after 14 minutes, on February 1, 2026.

resolved Feb 01, 2026, 10:41 AM UTC

The performance issues affecting video serving have been resolved. Systems are operating normally, and video delivery and playback performance have returned to standard levels. We appreciate your patience while we addressed this.

Started
Feb 01, 2026, 10:26 AM UTC
Resolved
Feb 01, 2026, 10:41 AM UTC
Duration
14m
Detected by Pingoru
Feb 01, 2026, 10:26 AM UTC

Update timeline

  1. investigating Feb 01, 2026, 10:26 AM UTC

    We have identified a performance degradation affecting video serving services in the US region. Users may experience slower-than-usual video load or playback times. We are working to restore standard performance levels and appreciate your patience.

  2. resolved Feb 01, 2026, 10:41 AM UTC

    The performance issues affecting video serving have been resolved. Systems are operating normally, and video delivery and playback performance have returned to standard levels. We appreciate your patience while we addressed this.

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