Idomoo incident

Service Update: Video Generation

Resolved after 35 minutes, on April 17, 2026.

resolved Apr 17, 2026, 11:12 PM UTC

The performance issues affecting video generation have been resolved. Systems are operating normally, and processing times have returned to standard levels. We appreciate your patience while we addressed this.

Started
Apr 17, 2026, 10:36 PM UTC
Resolved
Apr 17, 2026, 11:12 PM UTC
Duration
35m
Detected by Pingoru
Apr 17, 2026, 10:36 PM UTC

Update timeline

  1. investigating Apr 17, 2026, 10:36 PM UTC

    have identified a performance degradation affecting video generation services in the US region. Users may experience longer-than-usual processing times. We are working to restore standard performance levels and appreciate your patience.

  2. resolved Apr 17, 2026, 11:12 PM UTC

    The performance issues affecting video generation have been resolved. Systems are operating normally, and processing times have returned to standard levels. We appreciate your patience while we addressed this.

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