Resolved after 18 minutes, on October 16, 2025.
After investigation it has been determined that customers that were recently upgraded will need to clear the browser cache on each end user work station.
Update timeline
- investigating Oct 16, 2025, 04:52 PM UTC
Identifi is aware of issues with Workflow and Add Documents. As we continue to investigate, end users can try resetting their browser cache.
- resolved Oct 16, 2025, 05:11 PM UTC
After investigation it has been determined that customers that were recently upgraded will need to clear the browser cache on each end user work station.
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