Identifi incident

Performance issues

Resolved after 3 hours 31 minutes, affecting Identifi Azure US Status, on March 5, 2025.

monitoring Mar 05, 2025, 05:19 PM UTC

We have identified the issue and have implemented a fix. All services have been restored.

Started
Mar 05, 2025, 05:03 PM UTC
Resolved
Mar 05, 2025, 08:35 PM UTC
Duration
3h 31m
Detected by Pingoru
Mar 05, 2025, 05:03 PM UTC

Affected components

Identifi Azure US Status

Update timeline

  1. investigating Mar 05, 2025, 05:03 PM UTC

    We are getting reports various issues with logging in and creating/indexing batches. We are investigating.

  2. investigating Mar 05, 2025, 05:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 05, 2025, 05:19 PM UTC

    We have identified the issue and have implemented a fix. All services have been restored.

  4. resolved Mar 05, 2025, 08:35 PM UTC

    This incident has been resolved and an RCA will available shortly.

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