iDEAL incident

ASN, Regiobank iDEAL experiencing issues

Resolved after 45 minutes, affecting ASN Bank and RegioBank, on October 28, 2025.

identified Oct 28, 2025, 08:19 AM UTC

Our monitoring has detected a possible issue with the availability of the Volksbank labels of ASN (including former SNS) and RegioBank. Users of ASN and RegioBank may experience issues when paying with iDEAL. It is caused by a more generic online/mobile banking issue at ASN/RegioBank that also impacts iDEAL

Started
Oct 28, 2025, 08:19 AM UTC
Resolved
Oct 28, 2025, 09:05 AM UTC
Duration
45m
Detected by Pingoru
Oct 28, 2025, 08:19 AM UTC

Affected components

ASN BankRegioBank

Update timeline

  1. identified Oct 28, 2025, 08:19 AM UTC

    Our monitoring has detected a possible issue with the availability of the Volksbank labels of ASN (including former SNS) and RegioBank. Users of ASN and RegioBank may experience issues when paying with iDEAL. It is caused by a more generic online/mobile banking issue at ASN/RegioBank that also impacts iDEAL

  2. resolved Oct 28, 2025, 09:05 AM UTC

    This incident has been resolved.

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