Resolved after 44 minutes, affecting ASN Bank and RegioBank, on November 4, 2025.
The iDEAL services of ASN Bank and RegioBank seem to be operational again. We keep monitoring for final confirmation.
Affected components
Update timeline
- identified Nov 04, 2025, 04:08 PM UTC
Our monitoring has detected a possible issue with the availability of ASN Bank (including former SNS) and RegioBank. Users of these banks may experience issues when paying with iDEAL. It is caused by a larger more generic outage at Volksbank, also impacting iDEAL payments
- monitoring Nov 04, 2025, 04:13 PM UTC
It looks like the issue is resolved. iDEAL payments for ASN Bank and RegioBank are successfully processed.
- identified Nov 04, 2025, 04:26 PM UTC
It looks like the issue has reoccured after a short period of recovery. iDEAL payments at ASN Bank and RegioBank are again not processing correctly. Users of these banks will again experience issues paying with IDEAL
- monitoring Nov 04, 2025, 04:42 PM UTC
The iDEAL services of ASN Bank and RegioBank seem to be operational again. We keep monitoring for final confirmation.
- resolved Nov 04, 2025, 04:52 PM UTC
This incident has been resolved.
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