Resolved after 19 minutes, affecting ING and Rabobank, on November 5, 2025.
This issue was resolved centrally at around 11:20. The iDEAL services then recovered per bank, with the last bank recovering at around 11:45.
Affected components
Update timeline
- identified Nov 05, 2025, 10:02 AM UTC
Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.
- identified Nov 05, 2025, 10:09 AM UTC
The issue is caused by a bug on the side of iDEAL Hub and impacts more Issuers besides Rabobank, of which at least also ING. We are working on a fix.
- identified Nov 05, 2025, 10:10 AM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 05, 2025, 10:22 AM UTC
This issue was resolved centrally at around 11:20. The iDEAL services then recovered per bank, with the last bank recovering at around 11:45.
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