iDEAL incident

Knab issues

Resolved after 1 hour 49 minutes, affecting Knab, on March 26, 2026.

identified Mar 26, 2026, 04:05 PM UTC

Knab is still experiencing issues with their mobile banking app, also impacting iDEAL availability. After periods of recovery they are currently again unavailable.

Started
Mar 26, 2026, 03:25 PM UTC
Resolved
Mar 26, 2026, 05:15 PM UTC
Duration
1h 49m
Detected by Pingoru
Mar 26, 2026, 03:25 PM UTC

Affected components

Knab

Update timeline

  1. identified Mar 26, 2026, 03:25 PM UTC

    Currently there are issues with the availability of Knab. Users of Knab may experience issues when paying with iDEAL.

  2. monitoring Mar 26, 2026, 03:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Mar 26, 2026, 03:39 PM UTC

    The issue seems to have returned. The cause of the issue is related to generic issues with mobile banking app of Knab.

  4. monitoring Mar 26, 2026, 03:53 PM UTC

    The availability for Knab is back to normal. The situation is monitored for final resolution confirmation.

  5. identified Mar 26, 2026, 04:05 PM UTC

    Knab is still experiencing issues with their mobile banking app, also impacting iDEAL availability. After periods of recovery they are currently again unavailable.

  6. resolved Mar 26, 2026, 05:15 PM UTC

    This incident has been resolved.

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