Resolved after 1 hour 25 minutes, affecting Attribute Providers, on November 3, 2025.
We are observing traffic returning to normal levels within the last hour. We are following up with 3rd party providers to get more details into the issue. Once more information is obtained, ID Dataweb will provide an RCA to affected parties.
Affected components
Update timeline
- investigating Nov 03, 2025, 04:44 PM UTC
We are investigating increased latency on the ID Dataweb system. We are observing 3rd party API calls failing, including Experian. Our team is evaluating, and will provide updates in real time.
- resolved Nov 03, 2025, 06:09 PM UTC
We are observing traffic returning to normal levels within the last hour. We are following up with 3rd party providers to get more details into the issue. Once more information is obtained, ID Dataweb will provide an RCA to affected parties.
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