ID Dataweb incident

Degraded Performance - PII Validation

Resolved after 1 hour 55 minutes, affecting Attribute Providers, on December 2, 2025.

resolved Dec 02, 2025, 10:46 PM UTC

Experian services have been restored. We will continue to actively monitor into the evening.

Started
Dec 02, 2025, 08:51 PM UTC
Resolved
Dec 02, 2025, 10:46 PM UTC
Duration
1h 55m
Detected by Pingoru
Dec 02, 2025, 08:51 PM UTC

Affected components

Attribute Providers

Update timeline

  1. identified Dec 02, 2025, 08:51 PM UTC

    We are observing latency and errors with Experian Precise ID. This may be impacting any service which relies on SSN validation. We are in touch with the vendor, and will update here in real time.

  2. resolved Dec 02, 2025, 10:46 PM UTC

    Experian services have been restored. We will continue to actively monitor into the evening.

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