ID Dataweb incident

KBA - Elevated Errors

Resolved after 3 hours 2 minutes, affecting Attribute Providers, on July 14, 2026.

monitoring Jul 14, 2026, 06:46 PM UTC

We are seeing signs of recovery from our internal monitoring tools. We will update status once we confirm full recovery

Started
Jul 14, 2026, 03:58 PM UTC
Resolved
Jul 14, 2026, 07:01 PM UTC
Duration
3h 2m
Detected by Pingoru
Jul 14, 2026, 03:58 PM UTC

Affected components

Attribute Providers

Update timeline

  1. monitoring Jul 14, 2026, 03:58 PM UTC

    We are observing elevated error rates on KBA services in production. We are monitoring this closely and will update the status of this issue as it becomes available.

  2. monitoring Jul 14, 2026, 06:46 PM UTC

    We are seeing signs of recovery from our internal monitoring tools. We will update status once we confirm full recovery

  3. resolved Jul 14, 2026, 07:01 PM UTC

    All KBA services have returned to normal

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