Resolved after 1 hour 53 minutes, affecting Attribute Providers, on August 4, 2025.
We are observing full restoration of Incode services at this time. Our team will continue to monitor throughout the evening.
Affected components
Update timeline
- identified Aug 04, 2025, 10:02 PM UTC
We are observing a second incident with BiogovID Services provided by Incode, which is partially affecting production traffic. Incode has opened a second issue (https://status.incode.com/#). We are in touch with the appropriate support & operations teams, and will provide updates as they become available.
- monitoring Aug 04, 2025, 10:32 PM UTC
We are observing full restoration of Incode services at this time. Our team will continue to monitor throughout the evening.
- resolved Aug 04, 2025, 11:55 PM UTC
This incident has been resolved.
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