Resolved after 23 hours 34 minutes, affecting Customer Portal, on October 9, 2025.
We are pleased to inform you that the issue with Party Booking has been resolved. We appreciate your patience as we worked to resolve this matter. If you have any questions, please don’t hesitate to contact our support team.
Affected components
Update timeline
- identified Oct 09, 2025, 05:14 PM UTC
Our team has identified an issue preventing customers from purchasing party packages with some tax rates. We are actively investigating and working on a fix with high priority. Updates will be posted here as they become available.
- identified Oct 09, 2025, 05:15 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 10, 2025, 04:48 PM UTC
We are pleased to inform you that the issue with Party Booking has been resolved. We appreciate your patience as we worked to resolve this matter. If you have any questions, please don’t hesitate to contact our support team.
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