Resolved after 15 hours 48 minutes, affecting iClassPro Application and Staff Portal, on March 13, 2026.
Our development team has implemented a fix, and the issue has now been resolved. We appreciate your patience while we worked to address this issue. If you have any questions, please don’t hesitate to contact our support team.
Affected components
Update timeline
- investigating Mar 13, 2026, 12:56 AM UTC
We are currently investigating an issue where some staff members are being prompted to log in more frequently than usual. Updates will be provided as more information becomes available.
- investigating Mar 13, 2026, 01:08 AM UTC
We are continuing to investigate this issue.
- resolved Mar 13, 2026, 04:45 PM UTC
Our development team has implemented a fix, and the issue has now been resolved. We appreciate your patience while we worked to address this issue. If you have any questions, please don’t hesitate to contact our support team.
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