iClassPro incident

Issue: Mastercard Experiencing Higher than Expected Failure Rates

Resolved after 1 hour 1 minute, affecting iClassPro Payments, on November 13, 2024.

resolved Nov 13, 2024, 09:27 PM UTC

Mastercard has fully resolved an internal issue and restored service. We will continue to monitor the environment to ensure stability.

Started
Nov 13, 2024, 08:25 PM UTC
Resolved
Nov 13, 2024, 09:27 PM UTC
Duration
1h 1m
Detected by Pingoru
Nov 13, 2024, 08:25 PM UTC

Affected components

iClassPro Payments

Update timeline

  1. monitoring Nov 13, 2024, 08:25 PM UTC

    One of our third-party partners has informed us of an issue currently impacting transactions on the Mastercard network. They are actively working to identify and resolve the issue as quickly as possible.

  2. resolved Nov 13, 2024, 09:27 PM UTC

    Mastercard has fully resolved an internal issue and restored service. We will continue to monitor the environment to ensure stability.

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