Resolved after 1 day 6 hours, affecting iClassPro Application, on March 19, 2025.
Our team had identified the impact and reached out to our affected clients. We appreciate your patience while we worked to resolve this issue, and if you have any questions, don't hesitate to contact our support team.
Affected components
Update timeline
- investigating Mar 19, 2025, 04:43 PM UTC
Our team is investigating an issue that has caused incorrect charge values to be populated when using the Enrollment Wizard. We will continue to update this message as the issue progresses until it is resolved.
- monitoring Mar 19, 2025, 08:01 PM UTC
Our team has released a fix to correct the root cause of this issue. We are currently determining impact to our clients. Thanks for your patience while we work to fully resolve this matter.
- resolved Mar 20, 2025, 11:25 PM UTC
Our team had identified the impact and reached out to our affected clients. We appreciate your patience while we worked to resolve this issue, and if you have any questions, don't hesitate to contact our support team.
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