Resolved after 3 hours 54 minutes, affecting iClassPro Application, on March 20, 2025.
Our team has identified the root cause of the issue and released a fix to correct the matter. We appreciate your patience while we worked to resolve this issue, and if you have any questions, don't hesitate to contact our support team.
Affected components
Update timeline
- investigating Mar 20, 2025, 07:52 PM UTC
Our team is investigating an issue that is preventing refunds for payments taken via the Customer Portal. We will continue to update this message as the issue progresses until it is resolved.
- resolved Mar 20, 2025, 11:47 PM UTC
Our team has identified the root cause of the issue and released a fix to correct the matter. We appreciate your patience while we worked to resolve this issue, and if you have any questions, don't hesitate to contact our support team.
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