Resolved after 18 hours 34 minutes, affecting 3rd Party Integration/Provider, on March 26, 2025.
Our team successfully expedited the funding process and arranged a same day deposit, so your funds will still be deposited today (3/27) as expected, before the bank closes. If you need further assistance, please don't hesitate to contact our Payments Support team directly at [email protected] or by phone at 1.877.554.6776 (Option 4). Thank you!
Affected components
Update timeline
- monitoring Mar 26, 2025, 09:52 PM UTC
One of our third-party partners experienced a delayed settlement on 3/25, which caused the settlement to process on 3/26, potentially resulting in a 1-day delay in receiving deposits for our US-based clients. We apologize for this inconvenience and anticipate all transfer schedules to resume as expected. Thank you for your understanding and patience.
- resolved Mar 27, 2025, 04:27 PM UTC
Our team successfully expedited the funding process and arranged a same day deposit, so your funds will still be deposited today (3/27) as expected, before the bank closes. If you need further assistance, please don't hesitate to contact our Payments Support team directly at [email protected] or by phone at 1.877.554.6776 (Option 4). Thank you!
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