Resolved after 15 hours 41 minutes, affecting 3rd Party Integration/Provider, on September 16, 2025.
We’re pleased to update that all funding instructions for 9/16 have been successfully processed and sent. Merchants should have received their detailed settlement summaries, which outline the amount currently in transit to their bank. The deposits are expected to arrive by the end of the day today, 9/17. If you have any questions or need further assistance, please don’t hesitate to reach out. The payments team can be reached directly at [email protected].
Affected components
Update timeline
- identified Sep 16, 2025, 10:30 PM UTC
We are currently expecting a 1 day delay in merchant funding for September 16th due to an issue with one of our third-party partners. Required reports were not received on time, which has temporarily impacted our ability to process funding as scheduled today. Our team is in close communication with the partner to resolve the issue and restore normal timelines as quickly as possible. We apologize for the inconvenience and appreciate your understanding.
- resolved Sep 17, 2025, 02:11 PM UTC
We’re pleased to update that all funding instructions for 9/16 have been successfully processed and sent. Merchants should have received their detailed settlement summaries, which outline the amount currently in transit to their bank. The deposits are expected to arrive by the end of the day today, 9/17. If you have any questions or need further assistance, please don’t hesitate to reach out. The payments team can be reached directly at [email protected].
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