Resolved after 19 hours 22 minutes, affecting Enterprise Portal, on September 17, 2025.
We’re happy to report that the issue has now been fully resolved, and normal sync times have been restored. Thank you for your patience and understanding while we worked with our partners to address the issue.
Affected components
Update timeline
- identified Sep 17, 2025, 06:41 PM UTC
We are currently experiencing delays with data syncing to the data warehouse. As a result, new data is not being updated within the expected timeframe. Our team is actively working with our partners to resolve the issue and restore normal sync times as quickly as possible. We apologize for the inconvenience and appreciate your patience.
- monitoring Sep 18, 2025, 02:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2025, 02:04 PM UTC
We’re happy to report that the issue has now been fully resolved, and normal sync times have been restored. Thank you for your patience and understanding while we worked with our partners to address the issue.
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