iClassPro incident

Waitlist Automation Issue

Resolved after 22 hours 23 minutes, affecting iClassPro Application and Customer Portal, on September 22, 2025.

resolved Sep 23, 2025, 06:50 PM UTC

Our development team has implemented a fix, and the issue affecting Waitlist Automation has been resolved. All systems are now operating as expected.

Started
Sep 22, 2025, 08:27 PM UTC
Resolved
Sep 23, 2025, 06:50 PM UTC
Duration
22h 23m
Detected by Pingoru
Sep 22, 2025, 08:27 PM UTC

Affected components

iClassPro ApplicationCustomer Portal

Update timeline

  1. identified Sep 22, 2025, 08:27 PM UTC

    We’ve identified an issue affecting Waitlist Automation that may cause enrollment records to display inaccurately. Our team is investigating and working on a fix with high priority. Updates will be posted here as they become available.

  2. resolved Sep 23, 2025, 06:50 PM UTC

    Our development team has implemented a fix, and the issue affecting Waitlist Automation has been resolved. All systems are now operating as expected.

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