iAdvize incident
P1 - Perturbations in engagement and conversation creation
Resolved after 1 hour 58 minutes, affecting Engagement Notification, on February 3, 2025.
A fix has been implemented, and everything is back to normal. You should be able to see notifications on your Website again. We keep monitoring the production. Thank you.
Affected components
Update timeline
- investigating Feb 03, 2025, 02:51 PM UTC
You may experience some disturbances on conversation routing since 3:39pm CET. We are currently investigating this issue and its impacts. We keep you informed, thanks for your patience and understanding.
- monitoring Feb 03, 2025, 02:57 PM UTC
A fix has been implemented, and everything is back to normal. You should be able to see notifications on your Website again. We keep monitoring the production. Thank you.
- resolved Feb 03, 2025, 04:49 PM UTC
This incident has been resolved since 3:48pm.
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