Resolved after 44 minutes, on February 13, 2025.
On Thursday, February 13, there were disruptions related to the bots. From 16:54 to 17:38 CET, the chatbots did not receive visitor messages and were unable to respond to conversations. As a result, those conversations were left unanswered and were closed by the auto-closing bot feature.
Update timeline
- resolved Feb 14, 2025, 08:48 AM UTC
On Thursday, February 13, there were disruptions related to the bots. From 16:54 to 17:38 CET, the chatbots did not receive visitor messages and were unable to respond to conversations. As a result, those conversations were left unanswered and were closed by the auto-closing bot feature.
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