iAdvize incident
P1 - Impossibility for visitors to create a conversation
Major Vendor's status page →
Resolved on April 14, 2025.
A brief 9-minute incident (from 5p.m to 5:09p.m CET) impacted conversation creation, temporarily preventing visitors from reaching agents. The issue was promptly identified and resolved, and services are now fully operational. We are monitoring the situation to ensure continued stability.
Update timeline
- resolved Apr 14, 2025, 03:38 PM UTC
A brief 9-minute incident (from 5p.m to 5:09p.m CET) impacted conversation creation, temporarily preventing visitors from reaching agents. The issue was promptly identified and resolved, and services are now fully operational. We are monitoring the situation to ensure continued stability.
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