iAdvize incident

P1 - Conversation creation instabilities

Resolved after 1 hour 29 minutes, affecting Chat, on September 18, 2025.

monitoring Sep 18, 2025, 10:35 AM UTC

A fix has been implemented. We are monitoring the solution.

Started
Sep 18, 2025, 10:13 AM UTC
Resolved
Sep 18, 2025, 11:43 AM UTC
Duration
1h 29m
Detected by Pingoru
Sep 18, 2025, 10:13 AM UTC

Affected components

Chat

Update timeline

  1. investigating Sep 18, 2025, 10:13 AM UTC

    We are currently facing an issue. The creation of conversations is impacted

  2. identified Sep 18, 2025, 10:17 AM UTC

    The issue has been identified, and a fix is currently being deployed.

  3. monitoring Sep 18, 2025, 10:35 AM UTC

    A fix has been implemented. We are monitoring the solution.

  4. resolved Sep 18, 2025, 11:43 AM UTC

    This incident has been resolved.

Your product runs on more than iAdvize

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →