Resolved after 14 hours 14 minutes, affecting HYPR Authenticate, on June 12, 2025.
Our Upstream Service Providers report operation has been restored to their services, and HYPR observes a return to nominal error rates as a result. We are closing the incident for this issue but will be keeping a closer eye on our systems and upstream status reports for the rest of the weekend. If you observe any abnormal issues as always please feel free to contact Support.
Affected components
Update timeline
- identified Jun 12, 2025, 07:33 PM UTC
2 Upstreams service providers which HYPR Relies upon, or which individual HYPR customers may be integrated with are currently reporting issues impacting their services. HYPR has observed intermittent issues for end users of our service as a result. We will continue to monitor all three issues as they develop. https://status.firebase.google.com/incidents/YUxWS9naU43zfSvzA1i1 https://www.cloudflarestatus.com/
- identified Jun 13, 2025, 12:07 AM UTC
Our Upstream Service Providers report operation has been restored to their services, and HYPR observes a return to nominal error rates as a result. We are closing the incident for this issue but will be keeping a closer eye on our systems and upstream status reports for the rest of the weekend. If you observe any abnormal issues as always please feel free to contact Support.
- resolved Jul 10, 2025, 09:48 AM UTC
This incident has been resolved.
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