Resolved after 1 hour 9 minutes, affecting Hypernode Servers, on September 15, 2025.
A brief network interruption in one of our OpenStack availability zones caused some instances to automatically reboot. The issue has been resolved and platform stability has been restored.
Affected components
Update timeline
- investigating Sep 15, 2025, 02:18 PM UTC
We are aware of issues with the Cloud Hypernodes and are in close contact with the datacenter to determine the cause.
- monitoring Sep 15, 2025, 02:37 PM UTC
We identified a brief downtime in one of the OpenStack availability zones, which triggered our monitoring systems to automatically reboot some nodes. Platform stability is now improving and returning to normal.
- resolved Sep 15, 2025, 03:28 PM UTC
A brief network interruption in one of our OpenStack availability zones caused some instances to automatically reboot. The issue has been resolved and platform stability has been restored.
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