Resolved after 3 hours 5 minutes, on March 16, 2026.
We are continuing to work on a fix for this issue.
Update timeline
- identified Mar 16, 2026, 01:59 PM UTC
We are currently experiencing poor performance during document upload and processing on our EU Cluster. Our Customer Care and Engineering teams are actively working on it. Sorry for the inconvenience created.
- identified Mar 16, 2026, 01:59 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 16, 2026, 05:04 PM UTC
This incident has been resolved.
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