Humio incident

Emergency Maintenance EU-1 Cloud

Resolved after 13 hours 20 minutes, affecting API and Authentication and 1 more, on December 18, 2024.

identified Dec 18, 2024, 07:23 PM UTC

We are upgrading to a new LogScale version on Wednesday, December 18, 2024 at 19:00 UTC to address search failures. We apologize for any disruption, and will endeavor to keep downtime to a minimum.

Started
Dec 18, 2024, 07:23 PM UTC
Resolved
Dec 19, 2024, 08:43 AM UTC
Duration
13h 20m
Detected by Pingoru
Dec 18, 2024, 07:23 PM UTC

Affected components

APIAuthenticationLog IngestSearching

Update timeline

  1. identified Dec 18, 2024, 07:23 PM UTC

    We are upgrading to a new LogScale version on Wednesday, December 18, 2024 at 19:00 UTC to address search failures. We apologize for any disruption, and will endeavor to keep downtime to a minimum.

  2. resolved Dec 19, 2024, 08:43 AM UTC

    This incident has been resolved.

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