Hudl incident

Downloaded games from the Competition Database Incomplete

Resolved after 4 hours 18 minutes, affecting Hudl Instat and Hudl Sportscode, on November 22, 2025.

monitoring Nov 22, 2025, 08:57 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 22, 2025, 05:44 PM UTC
Resolved
Nov 22, 2025, 10:02 PM UTC
Duration
4h 18m
Detected by Pingoru
Nov 22, 2025, 05:44 PM UTC

Affected components

Hudl InstatHudl Sportscode

Update timeline

  1. investigating Nov 22, 2025, 05:44 PM UTC

    We are investigating user reports of incomplete game downloads and failed database transfers and will have an update shortly.

  2. investigating Nov 22, 2025, 05:56 PM UTC

    We are investigating user reports of incomplete game downloads and failed database transfers and will have an update shortly

  3. investigating Nov 22, 2025, 06:57 PM UTC

    We are currently investigating the issues.

  4. identified Nov 22, 2025, 07:20 PM UTC

    We’ve identified the cause of the issue and are working towards a solution.

  5. monitoring Nov 22, 2025, 07:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Nov 22, 2025, 08:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Nov 22, 2025, 08:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Nov 22, 2025, 10:02 PM UTC

    This incident has been resolved.

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