HubSpot incident

HubSpot is experiencing issues publishing Instagram posts

Resolved after 19 hours 8 minutes, affecting Marketing Tools, on April 29, 2026.

resolved Apr 30, 2026, 03:10 PM UTC

Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Started
Apr 29, 2026, 08:02 PM UTC
Resolved
Apr 30, 2026, 03:10 PM UTC
Duration
19h 8m
Detected by Pingoru
Apr 29, 2026, 08:02 PM UTC

Affected components

Marketing Tools

Update timeline

  1. identified Apr 29, 2026, 08:02 PM UTC

    We estimate that we will restore service in the next several days. We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram. We will be back with an update within 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. monitoring Apr 30, 2026, 02:15 AM UTC

    We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. resolved Apr 30, 2026, 03:10 PM UTC

    Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

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