HubSpot incident

Workflows are not working for some customers

Resolved after 27 minutes, affecting Chat & Automation, on February 25, 2026.

resolved Feb 25, 2026, 09:37 PM UTC

Workflows are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Workflows should be working properly. No data was lost.

Started
Feb 25, 2026, 09:10 PM UTC
Resolved
Feb 25, 2026, 09:37 PM UTC
Duration
27m
Detected by Pingoru
Feb 25, 2026, 09:10 PM UTC

Affected components

Chat & Automation

Update timeline

  1. investigating Feb 25, 2026, 09:10 PM UTC

    We are investigating an issue impacting workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. resolved Feb 25, 2026, 09:37 PM UTC

    Workflows are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Workflows should be working properly. No data was lost.

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