HPE Aruba Networking Central incident

[USWest4] : APIGW Issues

Resolved after 43 minutes, affecting US-West4, on February 12, 2025.

resolved Feb 12, 2025, 09:52 PM UTC

We experienced issues with APIGW service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

Started
Feb 12, 2025, 09:08 PM UTC
Resolved
Feb 12, 2025, 09:52 PM UTC
Duration
43m
Detected by Pingoru
Feb 12, 2025, 09:08 PM UTC

Affected components

US-West4

Update timeline

  1. investigating Feb 12, 2025, 09:08 PM UTC

    We are currently experiencing issues with APIGW service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: APIGW, including token generation Workarounds: None. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

  2. resolved Feb 12, 2025, 09:52 PM UTC

    We experienced issues with APIGW service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

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