HPE Aruba Networking Central incident

US1 : Database Issues

Resolved after 48 minutes, affecting US1, on March 11, 2025.

resolved Mar 11, 2025, 05:25 PM UTC

We experienced issues with one of our database affecting applications ability to store and retrieve data. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

Started
Mar 11, 2025, 04:36 PM UTC
Resolved
Mar 11, 2025, 05:25 PM UTC
Duration
48m
Detected by Pingoru
Mar 11, 2025, 04:36 PM UTC

Affected components

US1

Update timeline

  1. investigating Mar 11, 2025, 04:37 PM UTC

    We are currently experiencing issues with one of our database affecting applications ability to store and retrieve data. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Intermittent "Internal Server Error" for API calls leading to UI error. Workarounds: None. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

  2. resolved Mar 11, 2025, 05:25 PM UTC

    We experienced issues with one of our database affecting applications ability to store and retrieve data. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

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