HPE Aruba Networking Central incident

[EU-Central3/US-West4] : Troubleshooting Service Degraded

Resolved after 3 hours 3 minutes, affecting US-West4 and EU-Central3, on March 14, 2025.

resolved Mar 14, 2025, 04:38 AM UTC

We experienced issues with troubleshooting service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

Started
Mar 14, 2025, 01:35 AM UTC
Resolved
Mar 14, 2025, 04:38 AM UTC
Duration
3h 3m
Detected by Pingoru
Mar 14, 2025, 01:35 AM UTC

Affected components

US-West4EU-Central3

Update timeline

  1. investigating Mar 14, 2025, 01:35 AM UTC

    We are currently experiencing issues with troubleshooting service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Troubleshooting If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

  2. resolved Mar 14, 2025, 04:38 AM UTC

    We experienced issues with troubleshooting service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

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