HouseCanary incident

Bulk Property Data - some clients may have trouble accessing data via Snowflake

Resolved after 29 minutes, affecting Bulk Property Data, on September 3, 2025.

resolved Sep 03, 2025, 04:42 PM UTC

This issue has now been resolved. The root cause was a definitional change that required views to be refreshed, which has now been completed.

Started
Sep 03, 2025, 04:12 PM UTC
Resolved
Sep 03, 2025, 04:42 PM UTC
Duration
29m
Detected by Pingoru
Sep 03, 2025, 04:12 PM UTC

Affected components

Bulk Property Data

Update timeline

  1. identified Sep 03, 2025, 04:12 PM UTC

    We've identified an issue where some clients may have trouble accessing Bulk Property Data via Snowflake. We are actively investigating the issue.

  2. resolved Sep 03, 2025, 04:42 PM UTC

    This issue has now been resolved. The root cause was a definitional change that required views to be refreshed, which has now been completed.

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