Resolved after 6 hours 19 minutes, affecting House of Control Website, on May 28, 2026.
We have identified a possible cause of the issue and deployed a fix. We are currently monitoring system performance and login behaviour to verify that the service has recovered. We will provide another update if we observe further impact. Users who continue to experience login issues are adviced to reload their browser using Ctrl + Shift + R, or Cmd + Shift + R if using mac.
Affected components
Update timeline
- investigating May 28, 2026, 06:47 AM UTC
We are currently experiencing technical difficulties where some users are unable to log in. Our team is actively investigating the issue, and we are working to resolve it as quickly as possible. We apologize for any inconvenience caused.
- monitoring May 28, 2026, 12:25 PM UTC
We have identified a possible cause of the issue and deployed a fix. We are currently monitoring system performance and login behaviour to verify that the service has recovered. We will provide another update if we observe further impact. Users who continue to experience login issues are adviced to reload their browser using Ctrl + Shift + R, or Cmd + Shift + R if using mac.
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