Resolved after 3 days 4 hours, on March 7, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Mar 07, 2025, 09:11 AM UTC
We are currently experiencing degraded performance related to reports and document downloads. Users may encounter delays or failures when retrieving documents. Our team is actively investigating the issue to identify the root cause and restore normal functionality as soon as possible. We will provide updates as more information becomes available.
- monitoring Mar 07, 2025, 01:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2025, 01:42 PM UTC
This incident has been resolved.
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