Resolved after 23 hours 53 minutes, on May 12, 2026.
A fix has been applied and we're monitoring the results.
Update timeline
- investigating May 12, 2026, 07:15 PM UTC
We are currently experiencing degraded performance issues on server 1270, located in France. Client websites hosted there could be temporarily inaccessible or might load slower than usual. Our team is currently working to restore normal performance levels. We apologize for any inconvenience caused.
- identified May 12, 2026, 09:54 PM UTC
We have identified the root cause and are actively working on a fix. We will share another update as soon as we have more information. Thank you for your patience.
- monitoring May 13, 2026, 06:36 PM UTC
A fix has been applied and we're monitoring the results.
- resolved May 13, 2026, 07:09 PM UTC
This incident has been resolved.
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