hosting.com incident
Hosting Performance Degradation - s13609.fra1.stableserver.net
Resolved after 31 minutes, on May 31, 2026.
We have identified some higher than normal traffic on some of our servers. Due to this, customers who have hosting and website services had experienced intermittent issues accessing their website. Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.
Update timeline
- resolved May 31, 2026, 09:40 PM UTC
We have identified some higher than normal traffic on some of our servers. Due to this, customers who have hosting and website services had experienced intermittent issues accessing their website. Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.
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