hosting.com incident
Hosting Performance Degradation - s2962.sgp1.stableserver.net
Resolved after 8 minutes, on May 9, 2026.
We have identified some higher than normal traffic on one of our servers - s2962.sgp1.stableserver.net. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.
Update timeline
- resolved May 09, 2026, 11:12 PM UTC
We have identified some higher than normal traffic on one of our servers - s2962.sgp1.stableserver.net. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.
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