Hosted Mender incident

Issues with deployment creation

Resolved after 23 minutes, affecting Hosted Mender US and Hosted Mender EU, on June 17, 2026.

resolved Jun 17, 2026, 06:36 PM UTC

This incident has been resolved, the rollback worked and we'll apply the fix in the next release.

Started
Jun 17, 2026, 06:12 PM UTC
Resolved
Jun 17, 2026, 06:36 PM UTC
Duration
23m
Detected by Pingoru
Jun 17, 2026, 06:12 PM UTC

Affected components

Hosted Mender USHosted Mender EU

Update timeline

  1. identified Jun 17, 2026, 06:12 PM UTC

    We've identified a regression affecting users who access Mender with a custom role (rather than the built-in administrator role). As a result, we have rolled back to the previous version. When a user with a custom role attempts to list software when creating a deployment, the request is rejected with There was an error while listing software forbidden by role-based access control Only users assigned a custom role were affected. Users with the built-in admin role were not affected. We apologize sincerely for this issue.

  2. monitoring Jun 17, 2026, 06:17 PM UTC

    We rolled back the affected version and we're monitoring the results

  3. resolved Jun 17, 2026, 06:36 PM UTC

    This incident has been resolved, the rollback worked and we'll apply the fix in the next release.

Your product runs on more than Hosted Mender

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →