Resolved after 2 hours 41 minutes, affecting Hosted Mender US, on October 20, 2025.
The cloud provider is fixing their issues, we can see that most of the hosted Mender services are back to full operation. We're continuing to monitor the issue. The email service is still not working.
Affected components
Update timeline
- identified Oct 20, 2025, 09:55 AM UTC
We identified an issue with an upstream cloud provider. Unfortunately, even our statuspage was affected and we could not open this status page before now. Among the issues, we identified: * issues reaching the hosted Mender API server * emails not being sent * UI login not possible. The incident started at about 07:50 UTC
- identified Oct 20, 2025, 09:58 AM UTC
The cloud provider is fixing their issues, we can see that most of the hosted Mender services are back to full operation. We're continuing to monitor the issue. The email service is still not working.
- resolved Oct 20, 2025, 12:37 PM UTC
This incident has been solved.
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