Resolved after 1 hour 18 minutes, affecting Hosted Mender EU, on October 22, 2025.
The restore to 08:10:00 UTC has completed and the server is scaled back up. We will continue to monitor the situation.
Affected components
Update timeline
- monitoring Oct 22, 2025, 10:13 AM UTC
This is the same incident as https://mender.statuspage.io/incidents/v85h4c0whdtc, which is keeping track of it for the hosted Mender EU The issue has been identified. A migration triggered by an upgrade caused an index to be removed prematurely. This in turn caused data corruption. We have initiated a database restore and rolled back the upgrade. We apologize for the inconvenience.
- monitoring Oct 22, 2025, 10:14 AM UTC
The restore to 08:10:00 UTC has completed and the server is scaled back up. We will continue to monitor the situation.
- resolved Oct 22, 2025, 11:31 AM UTC
This incident has been resolved
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