Resolved after 2 hours 24 minutes, affecting Hosted Mender US, on November 15, 2024.
We are monitoring the hosted Mender statistics and checking for new possible spikes.
Affected components
Update timeline
- investigating Nov 15, 2024, 11:39 AM UTC
Today at 11:15 UTC, we observed a sudden spike in workload resources on the hosted Mender. This was accompanied by an increase in API errors. By 11:24 UTC, metrics returned to normal levels, and there have been no further indications of ongoing issues. The incident appears to have been transient and is no longer impacting the system's functionality. We are actively investigating the root cause to ensure stability and prevent recurrence.
- identified Nov 15, 2024, 11:50 AM UTC
The issue has been identified; the database scaled up automatically to address the increased load, so no further actions are needed.
- monitoring Nov 15, 2024, 11:52 AM UTC
We are monitoring the hosted Mender statistics and checking for new possible spikes.
- resolved Nov 15, 2024, 02:04 PM UTC
This incident has been resolved.
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