Hosted Mender incident
Temporary service disruption following a MongoDB primary node failure
Resolved after 4 hours, affecting Hosted Mender US, on January 8, 2025.
This incident has been resolved: the MongoDB cluster seems stable and no other issue has been reported.
Affected components
Update timeline
- investigating Jan 08, 2025, 10:06 AM UTC
Today between 09:26 UTC and 09:28 UTC we got notifications about a MongoDB node failure on the primary. We are investigating the issue, that seems to be already solved.
- identified Jan 08, 2025, 10:07 AM UTC
We observed in the provider's log that it tried twice to roll it back, then the cluster gave up and elected a new primary. The cluster is self-healing and hosted Mender is operational again.
- monitoring Jan 08, 2025, 10:07 AM UTC
We're monitoring the incident and the metrics to check for possible issues.
- resolved Jan 08, 2025, 02:07 PM UTC
This incident has been resolved: the MongoDB cluster seems stable and no other issue has been reported.
Your product runs on more than Hosted Mender
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services